Telecourses: Behavioral History Taking Skills

Instructor: Suzanne Hetts, Ph.D., CAAB & Daniel Q. Estep, Ph.D., CAAB

• Do you know what a behavioral history is?
• Do you know the basic parts of a good behavioral history?
• Do you know what skills are necessary to take a good behavioral history?
• Do you know how to direct the behavioral interview in the direction it needs to go?

Taking a behavioral history is a critical and necessary part of working with any client who has a pet with a behavior problem. Until you have a complete behavioral history, you can't identify what's causing the problem and you won't have a good idea about how to resolve the problem.

History taking is a specialized type of interview. You have to know what questions to ask and how to ask them. We'll give you many examples of good questions and not so good questions that influence the quality and accuracy of information you obtain. There are about as many history forms as there are history takers but we'll give you examples of several broad types for you to choose from. We'll give you ideas about how you to sort out the wheat from the chaff, or be able to recognize what's important and what's irrelevant. You'll learn how you can establish a rapport with your clients and make it clear you are both on the same side. You'll also learn skills to control the conversation and keep clients on track without offending them or impeding the flow of information.

In addition to lecture, participants will have the opportunity to listen to actual pre-recorded history taking sessions from our consulting appointments, (posted online to be listened to outside of class for discussion in class) submit their own case histories for review (a limited number will be selected) and conduct a "practice" history during the class.

Here's what previous students had to say about this course:

"The interview lessons are actually transferring to my "real" life.  Helps me to ask more specific questions."
Thanks, Karen

"I'm excited about this course.  I absolutely loved taking a ‘behavioral history' and got some fabulous tips that have helped me get out of the interviewing rut I was in.  Thanks for doing these telecourses."  
Deb

Click here to see the course outline

This course has been approved for 3.75 CEU hours from CCPDT and CACVT. It is now available two ways: LIVE and ON DEMAND.

The LIVE class is presented as a tele-webinar, with live audio, visual graphics and photographs. You'll be able to ask questions of the instructors in real time. The course consists of three sessions, each lasting approximately 1 ¼ hour. The course comes with class notes and recommended readings.

Can't make the live course or afraid you'll have to miss some classes? No worries - online replays are available immediately after each session and for one week following the end of the course. CEUs can be earned through listening to the replays by correctly emailing us answers to "test" questions given during the class.

The LIVE class isn't on our current schedule. Please sign up for our ezine "Pet Behavior One Piece at a Time" to be notified about when it will be offered next. Can't wait for the next live class?

Take this class ON DEMAND now! The ON DEMAND class is a recorded tele-webcast with the full content of the live class including class discussion and class notes. You have one month's online access to all 3 class sessions which include the taking of 2 behavior histories during class, audio recordings of 3 recorded histories from Drs. Hetts' and Estep's clients, and class notes (including sample history forms). You also have an opportunity to ask questions of the instructors via email. Their answers to your questions will be recorded and emailed to you within a week.

You can earn CEUs by submitting emailed answers to questions asked by the instructors during the recorded class. We'll provide the details once you register.

Still have questions about the course? Email for more details info@animalbehaviorassociates.com

Fee: $85.00

Register here for the On Demand Course

SAVE BIG - Take our courses "How To Write a Behavior Report" (regular $77), "Risk Assessment of Aggressive Animals" (regular $65) and this "Behavioral History Taking Skills" and save 15%. Get ALL THREE for $193 (a savings of $34!) If you register for the package, you will have 2 months access to all class sessions.

Buy the Package - Behavior History Skills + Report Writing + Risk Assessment

Fee: $193.00

Register here for the Package

As soon as you register for any of our courses please put info@AnimalBehaviorAssociates.com in your email address book or safe list to increase the chance our emails won’t be blocked. Once we receive notice of your payment, we’ll send you a Class Welcome and Information email. If you haven't heard from us within 48 hours (weekdays) of your payment, please email us at info@AnimalBehaviorAssociates.com. Also, check your spam box.

 

Telecourses for Professionals